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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritized (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or dispatch to you — it often never even hits the stock room shelves!
With Prelaunch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Preorders.
So, instead, you can submit your email address for the item you are interested in, and we will email you as soon as stock arrives in the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indicative purposes only and can change at any time without notice.
The dates we provide are based on information given by our suppliers. Whenever we get updated information from our suppliers we will endeavor to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at ebikeconnections.com.Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.ShippingTo return your product, you should mail your product to: 12 Sycolin Rd SE, Leesburg, VA 20175.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Season:2025
Brand:Urtopia
Code:BCUP-03-GY-M-US
Ride up to 120 miles with the optional second battery. Batteries are removable, easy to charge, and keep you going all day.
The suspension fork absorbs bumps and shocks for a smoother ride. Glide over potholes, gravel, and uneven roads with ease.
The advanced torque sensor delivers smooth, intuitive power that responds to your pedaling. It feels like riding a regular bike—just with superpowers.
Up to 75 miles (Base)
Extended to 120 miles (Dual battery)
20 mph (Default)
25 mph (Upon unlock)
Class 2 (Default)
Class 3 (Upon unlock)
Front: External front light, 40 Lux
Rear: StVZO rear light (Not ARES lights)